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The people problem in the Dirt World has left everyone with a looming question: what’s going on with the workforce, and how do we make it better?
We asked over 600 Dirt World workers about their jobs, work satisfaction, training, and career development. They gave us loads of insight into what they want—and how that’s different than what they get.
Hopefully, this information will help you better understand how workforce development can improve across the industry. With that said, let’s hear from the workers.
Let’s start with the good news: Half of the workers we surveyed were very satisfied with their jobs. But what’s the rest of the story?
First of all, satisfaction could be better across the board—especially for the 15% of people who are dissatisfied at work.
Dissatisfied workers are more likely to be site laborers. In fact, there’s a huge discrepancy in satisfaction between labor and leadership. Over 60% of executives are very satisfied with their jobs. But for field workers, that number drops to just 36%.
When we asked workers what would satisfy them, they didn’t make any crazy demands. In fact, the answers were downright simple:
Let’s dig deeper into the three most-desired improvements: salary, training, and other.
Salary is one huge reason for high turnover in the Dirt World. That may sound strange since yearly salaries for construction and extraction workers were $2,450 higher than the national median in 2021.1 However, while Dirt World salaries are slightly better than salaries in some industries, that doesn’t mean they’re as good as they could be.
Consider the median salaries for these Dirt World jobs, according to the U.S. Bureau of Labor Statistics:
$37,770
Laborers and helpers2
$45,980
Pipelayers3
$47,610
Construction truck drivers4
$48,290
Operators5
$97,090
Mining or geological engineers6
$100,310
Heavy civil construction managers7
*Medians reflect people’s earnings more accurately than averages. A few high or low salaries can make averages look higher or lower than they really are, but medians are the true midpoint.
As you can see, most laborers earn far below the national median salary of $45,760.8 And remember, $37,770 is the midpoint, so some laborers make even less.
That can deter people from entering or staying in the industry; they could make more money sitting at a desk. For instance, people can become web developers with no degree and just a few months of training, and the median salary for that job was $78,300 in 2021.9
The Dirt World can’t compete with that . . . but workers aren’t asking it to. Many of them chose this industry because it gets them outside working with their hands. They enjoy the job—they just want fair compensation for it.
Good compensation for any Dirt World career factors in more than just the number of hours people work. For instance, how much physical exertion goes into the job? How often will they have to travel away from family for work?
Compensating workers fairly for the sacrifices they make can go a long way toward improving their satisfaction and, in turn, productivity.
That said, money isn’t the only ticket to greater employee satisfaction.
Did this surprise you? Hopefully not! It’s a testament to the brilliance, creativity, and work ethic that blue-collar workers display on the daily.
The men and women of the Dirt World want to learn—especially the ones in the field.
Field workers want to excel at their jobs. In fact, they think of professional development (like training and learning opportunities) as a type of reward. It’s one of the top three workplace rewards they crave.10
Training and development also help businesses win. When workers know how to do their jobs well, all these things happen:
When the team is firing on all cylinders, more clients and recruits want to work with them. But when crew members don’t get the training and development they need, they’ll become discouraged. They may even leave and go work for someone who will invest in them.
If you’re a business leader looking to increase retention, you can find some creative ways to give your crew high-quality training without breaking the bank.
For the “other” category, people could write in anything they wanted to change about their jobs. We got lots of interesting responses, and most of them had some common threads. Let’s take a look:
What workers would change about their jobs:
What they said | What you should know |
---|---|
“I want a safety culture that’s top to bottom.” |
Better CommunicationPeople want better communication, especially between the field and the front office. Some of them also feel that management is stress-inducing, controlling, and ineffective. They crave clear, direct leadership that has a strong purpose and doesn’t put undue pressure on people. |
“I wish there was less pressure from upper management.” |
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“There should be a better appreciation for the people working in the field.” |
|
“I wish general contractors would lean on their subs’ knowledge more often.” |
What they said | What you should know |
---|---|
“I want more employees in the company to lessen the workload.” |
More skilled, trained workersIt’s hard to find enough workers, let alone skilled ones. Training can help mitigate both problems. With a good training program, leaders don’t have to find skilled workers—they can build them up within the company. And when word gets out that workers get the training they want, more people will want to join that team. |
“We need more skilled help.” |
|
“We need more employees who want to work.” |
|
“I want someone to manage the business so I can go work.” |
What they said | What you should know |
---|---|
“There should be more opportunities to develop young talent.” |
Individual improvementProfessional development includes training, but it goes deeper. It’s about helping people grow in their careers and become the best workers, teammates, and individuals they can be. It’s about keeping people motivated. This is where mentorship programs, current top workers, and good leadership help build up employees. |
“I would like better mentorship and training for leaders.” |
|
“We need better training inside our parts and services department.” |
|
“I would change myself, because sometimes I don’t want to keep growing.” |
What they said | What you should know |
---|---|
“I want more responsibility.” |
Responsibility and resourcesAcross the board, Dirt World workers want to make decisions and test their mettle. They’d love to show leadership how responsible they are; to them, that’s the best workplace reward besides money.11 And they want better resources to do their jobs—from newer equipment and technology to more support. Again, training can save the day: when crews know how to succeed, leadership can give them more responsibility and turn them loose on that new equipment with confidence. |
“I want more autonomy and buy-in on new technology.” |
|
“It’d be nice to have a broader scope of work.” |
|
“We need newer equipment.” |
|
“Let younger folks run bigger equipment.” |
What they said | What you should know |
---|---|
“I wish there were more leadership opportunities.” |
Career growthFor Dirt World workers, promotions are a sign that all the hard work they put into development and job performance are paying off. Many of them come into the industry because they believe it’s a place where they can work hard and move up accordingly. That should be true at every company. |
“I’d like more room to grow.” |
|
“I would like to make more money, but that will come in time as I better fulfill my current role and hopefully get promoted.” |
|
“Companies should promote based on talent and experience, not the buddy system.” |
What they said | What you should know |
---|---|
“I honestly wouldn’t change anything.” |
Ahh . . . nothingIt’s nice to hear from some satisfied workers, isn’t it? |
“I cannot complain or want any better from a company.” |
What they said | What you should know |
---|---|
“I’d like to work less hours so I can have more time at home with my family.” |
Family timeThese days, people want careers that allow the flexibility to thrive at work and with their families. Whether it’s working fewer hours, getting more vacation time, or allotting more time for projects, there are lots of ways to give people’s time back and help them live well-balanced lives. One study even found that it’s beneficial to give field workers flex time.12 |
“I want to have more paid leave.” |
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“Project schedules are too condensed, making for a lot of burnout.” |
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“It would be nice to work from home a few days a week.” |
What they said | What you should know |
---|---|
“I’d like to work with a higher class of clients.” |
Realistic clientsSome business owners seem to think their employees don’t notice the clients all that much, but they do . . . even in the field. Field laborers and supervisors can offer valuable insight about what types of clients they want to work for and what would make the client-company relationship better. |
“I could do with fewer unrealistic customer demands.” |
|
“It would be nice to have more stability regarding future awarded jobs.” |
What they said | What you should know |
---|---|
“I wish we had better health coverage.” |
Other issuesThese complaints show that there are unique situations in every business. Employees need ways to share their concerns, and leaders need ways to implement suggestions. |
“I want to buy out my boss.” |
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“I wish we had better supply and equipment availability.” |
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“We need new toilet paper racks. I can’t sit comfortably.” |
So far, we’ve talked about what Dirt World workers want from the industry. Now it’s time to see what they’re actually getting.
When we asked how often Dirt World workers get training, over 10% of them said they don’t.
But that’s for all job categories. Over 20% of site laborers reported they never get training.
That means one-fifth of the field labor workforce is trying to do a job that no one taught them how to do. They show up and the boss says, “Go figure it out. If you have questions, ask Joe.” That’s great if Joe is willing to help. But what happens if he doesn’t know how to teach others or share his knowledge effectively?
Many workers who do get training don’t get enough. One-third of all workers receive training once a year or less. That’s hardly enough to stay up-to-date on safety and company procedures, let alone sharpen their skills to advance their careers and help the company raise productivity.
Worse, that number jumps to 57% for site laborers who get training once a year or less. That means the people doing the most hands-on, highest-risk jobs are the ones who don’t learn how to do them.
Turning an untrained or under-trained workforce loose on jobsites creates huge safety risks. They’re more likely to make mistakes and get hurt, especially if they work long hours or have held their position for less than two years.13 Training helps prevent injuries, accidents, and fatalities. It also saves time and money, ultimately helping the company grow.
Studies show that the most effective training uses repetition to increase retention. Those who receive frequent training—at least monthly—benefit most.14
Of the survey respondents, 69% rated their company’s training programs “fair” at best. This trend is again stronger among site workers: 74% rated their training as fair, poor, or not provided.
Half of all new hires in the Dirt World only receive field training. They have no time to get familiar with the job in a classroom, virtual, or off-site setting; they’re just thrown into the pressure of performing onsite.
Even scarier, nearly one in 10 rookies don’t get any training.
Using multiple training methods is most effective. It helps rookies understand, absorb, and retain the material so they can apply it on the job. And at most companies, field training is one of those methods—so they still get the necessary hands-on experience.
Blue-collar workers are a resilient, resourceful bunch. They may not all get the training they need from their employers, but that’s not stopping them from learning!
Here’s how Dirt World workers are teaching themselves the tricks of the trade:
Some of our favorite “other ways” to self-train included joining trade associations, reading books, watching others, and “making a million mistakes”
It’s clear that blue-collar workers want to learn—so much so that they’re willing to go the extra mile and fill in the gaps that poor (or nonexistent) training programs leave.
That said, it’s not always a bad sign if workers self-teach. In companies that offer top-notch training, workers still use these resources to help level up their skills, get promotions, or step into leadership.
Dirt World workers come from all walks of life. Let’s get to know the 607 people who responded to our survey.
Nine out of 10 survey respondents were men. That’s unsurprising since the Dirt World is a male-dominated industry. However, 53 women also weighed in on workforce development.
Most people (72%) who took the survey were aged 40 and under. Since this generation will shape the industry for the next several decades, it pays to know what’s on their minds.
That said, don’t forget about older workers! They have valuable insight and wisdom that only comes from decades in the business. Eight percent of the survey respondents were aged 56 and up.
Almost 80% of survey participants completed high school, and 45% graduated college. However, this unique industry lets people take less traditional paths to success.
Nearly one in five workers attended technical and trade schools—sometimes in addition to traditional education, sometimes not. Another 3% reported no formal education; they learned how to rock the job, on the job.
Three in 10 respondents are currently employed in their first Dirt World job. The rest have worked multiple jobs in the industry. And 46% have been around for over a decade, busting the myth that you can’t build a career in the Dirt World.
At BuildWitt, we like thinking of the Dirt World as one big industry where everyone’s in it together. But to bring you more detailed data, we asked workers which sub-industry they were part of.
Industry |
Percentage of respondents |
Civil construction |
27% |
Excavation |
19% |
Other |
14% |
Utilities |
14% |
Land development |
12% |
Mining |
6% |
Concrete and asphalt |
6% |
Demolition |
1% |
Foundations |
1% |
Most survey participants worked in the field. That’s handy info to have because as we talked about earlier, field workers have different experiences than executives, who have different experiences than office staff, and so forth.
Job category |
Percentage of respondents |
Field management |
28% |
Site labor |
25% |
Office |
16% |
Other |
16% |
Executive |
15% |
The average survey respondent was a man aged 26-41 who worked as a civil construction field manager. He’d been in the industry for over a decade and had a college degree.
Now, that’s the average respondent—not the average Dirt World worker. Millions of people work in this diverse industry, so not everyone fits this profile.
In fact, a lot of people don’t fit this profile. For example, our survey had a high number of respondents who were in leadership positions, under age 40, or had college degrees, whereas the average Dirt World worker is more likely to be a middle-aged field laborer who didn’t attend college.
So, the information we presented here isn’t perfect. (And we won’t be publishing it in a scientific journal any time soon.) However, imperfection doesn’t mean we should throw it out. Over 50% of survey respondents worked in the field, and 25% were site laborers. That’s a good start to get a feel for the pulse of what’s happening in the field, where most people work.
And that’s what we’re really going for here—a good start. This survey can still be helpful for understanding the current state of workforce development and what workers want. And we’ll continue to collect better, more representative data as we learn how best to conduct future surveys.
Hopefully, this one can serve as a solid stepping stone as we work together to blaze a path toward a better Dirt World.