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State of Training in the Dirt World

The people problem in the Dirt World has left everyone with a looming question: what’s going on with the workforce, and how do we make it better?

We asked over 600 Dirt World workers about their jobs, work satisfaction, training, and career development. They gave us loads of insight into what they want—and how that’s different than what they get. 

Hopefully, this information will help you better understand how workforce development can improve across the industry. With that said, let’s hear from the workers.

Dirt World workers are pretty satisfied with their jobs ... but things could be better

people of Dirt World having a meeting

Let’s start with the good news: Half of the workers we surveyed were very satisfied with their jobs. But what’s the rest of the story?

01 Overall, how satisfied are you with your current job-a

First of all, satisfaction could be better across the board—especially for the 15% of people who are dissatisfied at work.

Dissatisfied workers are more likely to be site laborers. In fact, there’s a huge discrepancy in satisfaction between labor and leadership. Over 60% of executives are very satisfied with their jobs. But for field workers, that number drops to just 36%.

02 Overall, how satisfied are you with your current job-a

Dirt World workers would be more satisfied with more money and training, among other things

people of Dirt World having a meeting

When we asked workers what would satisfy them, they didn’t make any crazy demands. In fact, the answers were downright simple:

03 What is the one change that would most improve your job satisfaction

Let’s dig deeper into the three most-desired improvements: salary, training, and other.

Salary

Salary is one huge reason for high turnover in the Dirt World. That may sound strange since yearly salaries for construction and extraction workers were $2,450 higher than the national median in 2021.1 However, while Dirt World salaries are slightly better than salaries in some industries, that doesn’t mean they’re as good as they could be.

Consider the median salaries for these Dirt World jobs, according to the U.S. Bureau of Labor Statistics:

$37,770

Laborers and helpers2

$45,980

Pipelayers3

$47,610

Construction truck drivers4

$48,290

Operators5

$97,090

Mining or geological engineers6

$100,310

Heavy civil construction managers7

*Medians reflect people’s earnings more accurately than averages. A few high or low salaries can make averages look higher or lower than they really are, but medians are the true midpoint.

As you can see, most laborers earn far below the national median salary of $45,760.8 And remember, $37,770 is the midpoint, so some laborers make even less.

That can deter people from entering or staying in the industry; they could make more money sitting at a desk. For instance, people can become web developers with no degree and just a few months of training, and the median salary for that job was $78,300 in 2021.9

The Dirt World can’t compete with that . . . but workers aren’t asking it to. Many of them chose this industry because it gets them outside working with their hands. They enjoy the job—they just want fair compensation for it.

Good compensation for any Dirt World career factors in more than just the number of hours people work. For instance, how much physical exertion goes into the job? How often will they have to travel away from family for work?

Compensating workers fairly for the sacrifices they make can go a long way toward improving their satisfaction and, in turn, productivity.

That said, money isn’t the only ticket to greater employee satisfaction.

Training and learning opportunities

Did this surprise you? Hopefully not! It’s a testament to the brilliance, creativity, and work ethic that blue-collar workers display on the daily.

The men and women of the Dirt World want to learn—especially the ones in the field.

04 Who ranked training as the change that would most improve their job satisfaction

Field workers want to excel at their jobs. In fact, they think of professional development (like training and learning opportunities) as a type of reward. It’s one of the top three workplace rewards they crave.10

Training and development also help businesses win. When workers know how to do their jobs well, all these things happen:

  • Turnover goes down.
  • Productivity goes up.
  • People stay safer on jobsites.
  • Employee satisfaction increases.
  • Mistakes and machine downtime decrease.
  • Crews are more likely to finish jobs on time and on budget.
  • Leaders can see who’s hungry to grow—and crew members can develop into the high-caliber workers and leaders they want to be.

When the team is firing on all cylinders, more clients and recruits want to work with them. But when crew members don’t get the training and development they need, they’ll become discouraged. They may even leave and go work for someone who will invest in them.

If you’re a business leader looking to increase retention, you can find some creative ways to give your crew high-quality training without breaking the bank.

Other improvements

For the “other” category, people could write in anything they wanted to change about their jobs. We got lots of interesting responses, and most of them had some common threads. Let’s take a look:

What workers would change about their jobs:

Company Culture

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What they said What you should know

“I want a safety culture that’s top to bottom.”

Better Communication

People want better communication, especially between the field and the front office. Some of them also feel that management is stress-inducing, controlling, and ineffective. They crave clear, direct leadership that has a strong purpose and doesn’t put undue pressure on people.

“I wish there was less pressure from upper management.”

“There should be a better appreciation for the people working in the field.”

“I wish general contractors would lean on their subs’ knowledge more often.”

Hiring and Recruiting

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What they said What you should know

“I want more employees in the company to lessen the workload.”

More skilled, trained workers

It’s hard to find enough workers, let alone skilled ones. Training can help mitigate both problems. With a good training program, leaders don’t have to find skilled workers—they can build them up within the company. And when word gets out that workers get the training they want, more people will want to join that team.

“We need more skilled help.”

“We need more employees who want to work.”

“I want someone to manage the business so I can go work.”

Professional Development

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What they said What you should know

“There should be more opportunities to develop young talent.”

Individual improvement

Professional development includes training, but it goes deeper. It’s about helping people grow in their careers and become the best workers, teammates, and individuals they can be. It’s about keeping people motivated. This is where mentorship programs, current top workers, and good leadership help build up employees.

“I would like better mentorship and training for leaders.”

“We need better training inside our parts and services department.”

“I would change myself, because sometimes I don’t want to keep growing.”

Job Execution and Performance

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What they said What you should know

“I want more responsibility.”

Responsibility and resources

Across the board, Dirt World workers want to make decisions and test their mettle. They’d love to show leadership how responsible they are; to them, that’s the best workplace reward besides money.11 And they want better resources to do their jobs—from newer equipment and technology to more support. Again, training can save the day: when crews know how to succeed, leadership can give them more responsibility and turn them loose on that new equipment with confidence.

“I want more autonomy and buy-in on new technology.”

“It’d be nice to have a broader scope of work.”

“We need newer equipment.”

“Let younger folks run bigger equipment.”

Promotions

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What they said What you should know

“I wish there were more leadership opportunities.”

Career growth

For Dirt World workers, promotions are a sign that all the hard work they put into development and job performance are paying off. Many of them come into the industry because they believe it’s a place where they can work hard and move up accordingly. That should be true at every company.

“I’d like more room to grow.”

“I would like to make more money, but that will come in time as I better fulfill my current role and hopefully get promoted.”

“Companies should promote based on talent and experience, not the buddy system.”

Nothing

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What they said What you should know

“I honestly wouldn’t change anything.”

Ahh . . . nothing

It’s nice to hear from some satisfied workers, isn’t it?

“I cannot complain or want any better from a company.”

Time Issues

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What they said What you should know

“I’d like to work less hours so I can have more time at home with my family.”

Family time

These days, people want careers that allow the flexibility to thrive at work and with their families. Whether it’s working fewer hours, getting more vacation time, or allotting more time for projects, there are lots of ways to give people’s time back and help them live well-balanced lives. One study even found that it’s beneficial to give field workers flex time.12

“I want to have more paid leave.”

“Project schedules are too condensed, making for a lot of burnout.”

“It would be nice to work from home a few days a week.”

Clients

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What they said What you should know

“I’d like to work with a higher class of clients.”

Realistic clients

Some business owners seem to think their employees don’t notice the clients all that much, but they do . . . even in the field. Field laborers and supervisors can offer valuable insight about what types of clients they want to work for and what would make the client-company relationship better.

“I could do with fewer unrealistic customer demands.”

“It would be nice to have more stability regarding future awarded jobs.”

Assorted Complaints

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What they said What you should know

“I wish we had better health coverage.”

Other issues

These complaints show that there are unique situations in every business. Employees need ways to share their concerns, and leaders need ways to implement suggestions.

“I want to buy out my boss.”

“I wish we had better supply and equipment availability.”

“We need new toilet paper racks. I can’t sit comfortably.”

Understanding the current state of training and development in the Dirt World

men talking behind the car

So far, we’ve talked about what Dirt World workers want from the industry. Now it’s time to see what they’re actually getting.

Dirt World workers are under-trained

When we asked how often Dirt World workers get training, over 10% of them said they don’t.

How often do you receive training from your employer?

But that’s for all job categories. Over 20% of site laborers reported they never get training.

That means one-fifth of the field labor workforce is trying to do a job that no one taught them how to do. They show up and the boss says, “Go figure it out. If you have questions, ask Joe.” That’s great if Joe is willing to help. But what happens if he doesn’t know how to teach others or share his knowledge effectively?

Many workers who do get training don’t get enough. One-third of all workers receive training once a year or less. That’s hardly enough to stay up-to-date on safety and company procedures, let alone sharpen their skills to advance their careers and help the company raise productivity.

Worse, that number jumps to 57% for site laborers who get training once a year or less. That means the people doing the most hands-on, highest-risk jobs are the ones who don’t learn how to do them.

06 Who is most likely to be trained once per year or less?

Turning an untrained or under-trained workforce loose on jobsites creates huge safety risks. They’re more likely to make mistakes and get hurt, especially if they work long hours or have held their position for less than two years.13 Training helps prevent injuries, accidents, and fatalities. It also saves time and money, ultimately helping the company grow.

Studies show that the most effective training uses repetition to increase retention. Those who receive frequent training—at least monthly—benefit most.14

Most training in the industry stinks

07 How would you rate your companys job training?

Of the survey respondents, 69% rated their company’s training programs “fair” at best. This trend is again stronger among site workers: 74% rated their training as fair, poor, or not provided. 

Who is most likely to rate training as “fair at best

Most new hires only get field training

Half of all new hires in the Dirt World only receive field training. They have no time to get familiar with the job in a classroom, virtual, or off-site setting; they’re just thrown into the pressure of performing onsite.

Even scarier, nearly one in 10 rookies don’t get any training.

09 How were you trained when you first started in construction

Using multiple training methods is most effective. It helps rookies understand, absorb, and retain the material so they can apply it on the job. And at most companies, field training is one of those methods—so they still get the necessary hands-on experience.

Dirt World workers are so desperate for good training, they’re teaching themselves

Blue-collar workers are a resilient, resourceful bunch. They may not all get the training they need from their employers, but that’s not stopping them from learning!

Here’s how Dirt World workers are teaching themselves the tricks of the trade:

10 In the past year, what methods have you used to train yourself

Some of our favorite “other ways” to self-train included joining trade associations, reading books, watching others, and “making a million mistakes”

It’s clear that blue-collar workers want to learn—so much so that they’re willing to go the extra mile and fill in the gaps that poor (or nonexistent) training programs leave.

That said, it’s not always a bad sign if workers self-teach. In companies that offer top-notch training, workers still use these resources to help level up their skills, get promotions, or step into leadership.

Who did we talk to?

men wearing safety hat and vest

Dirt World workers come from all walks of life. Let’s get to know the 607 people who responded to our survey.

Gender

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Nine out of 10 survey respondents were men. That’s unsurprising since the Dirt World is a male-dominated industry. However, 53 women also weighed in on workforce development.

Age

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Most people (72%) who took the survey were aged 40 and under. Since this generation will shape the industry for the next several decades, it pays to know what’s on their minds. 

That said, don’t forget about older workers! They have valuable insight and wisdom that only comes from decades in the business. Eight percent of the survey respondents were aged 56 and up.

Education

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Almost 80% of survey participants completed high school, and 45% graduated college. However, this unique industry lets people take less traditional paths to success. 

Nearly one in five workers attended technical and trade schools—sometimes in addition to traditional education, sometimes not. Another 3% reported no formal education; they learned how to rock the job, on the job. 

Experience

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Three in 10 respondents are currently employed in their first Dirt World job. The rest have worked multiple jobs in the industry. And 46% have been around for over a decade, busting the myth that you can’t build a career in the Dirt World. 

Industry

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At BuildWitt, we like thinking of the Dirt World as one big industry where everyone’s in it together. But to bring you more detailed data, we asked workers which sub-industry they were part of.

Industry

Percentage of respondents

Civil construction

27%

Excavation

19%

Other

14%

Utilities

14%

Land development

12%

Mining

6%

Concrete and asphalt

6%

Demolition

1%

Foundations

1%

Job Category

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Most survey participants worked in the field. That’s handy info to have because as we  talked about earlier, field workers have different experiences than executives, who have different experiences than office staff, and so forth.

Job category

Percentage of respondents

Field management

28%

Site labor

25%

Office

16%

Other

16%

Executive

15%

A note about survey participants and methodology

people of Dirt World

The average survey respondent was a man aged 26-41 who worked as a civil construction field manager. He’d been in the industry for over a decade and had a college degree.

Now, that’s the average respondent—not the average Dirt World worker. Millions of people work in this diverse industry, so not everyone fits this profile.

In fact, a lot of people don’t fit this profile. For example, our survey had a high number of respondents who were in leadership positions, under age 40, or had college degrees, whereas the average Dirt World worker is more likely to be a middle-aged field laborer who didn’t attend college.

So, the information we presented here isn’t perfect. (And we won’t be publishing it in a scientific journal any time soon.) However, imperfection doesn’t mean we should throw it out. Over 50% of survey respondents worked in the field, and 25% were site laborers. That’s a good start to get a feel for the pulse of what’s happening in the field, where most people work.

And that’s what we’re really going for here—a good start. This survey can still be helpful for understanding the current state of workforce development and what workers want. And we’ll continue to collect better, more representative data as we learn how best to conduct future surveys.

Hopefully, this one can serve as a solid stepping stone as we work together to blaze a path toward a better Dirt World.

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